When it comes to any changes in a company, communication is an important factor to consider. No matter how the leaders choose to communicate the changes, big or small, can make a significant difference when it comes to the execution of change when using a DMS like Terpene in an organization. Hence, consider the how’s, why’s, when’s, what’s and where’s in order to fully engage the employees and deliver sustainable enhancements. The manner in which the information is conveyed to the employees has an amazing impact on the eventual results. If handled inaccurately, it can plummet the morale and productivity in no time. When there are questions and concerns, employees lose faith. When there is no proper communication, useless rumors can become the truth. Here is how to improve the communication in your organization, according to a daily management called Tervene.
- Indulge qualified communicators
It is essential for companies to get their internal communications team indulged from the start. Very frequently, qualified communicators participate in the aftermath of a backlash, where leaks and rumors are on a rise. COOs and CFOs are not qualified to learn how employees respond to change and the best way to convey the information. On the contrary, qualified internal communication experts have an expertise in change management, executive communications, crisis communications etc. They will be needing a seat at the leadership position.
- Create a communications plan
Never confuse process with communication. Surely, those processes and meetings can be deemed communication drivers when designed mindfully and managed in a context of a broader program. But they are simply not enough to fulfill all the communication needs.
- Communicate as early as possible
Once you have developed a plan and a timeline on the basis of the initiative strategy, begin the communication. The longer you wait for the employees to get ready for the change, the better they will respond and accept it. In the inception of the change, convey the benefits first which are associated with the employees, then mention why the change is necessary and what will happen if there are no changes. Delineate how the changes fit well with the organizational strategy and priorities. Review the entire process and what can be done when everyone will be involved. Discuss the timings and when this information will be conveyed to the employees.